Customer Service
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SHIPPING TIMES AND COSTS
- In-store collection available within 1 to 7 business days
- Next-day and Express pickup options also available
- See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS
Paw Palace SG accepts the following payment methods:
- Credit Card: Cash, Paynow, Bank Transfer, Visa, MasterCard, American Express. The total will be charged to your card when the order is shipped.
- Paw Palace SG features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS
Products purchased are non-refundable.